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Program Manager & Business Analyst Lead, Commercial Launch Readiness

Job in Toronto, Ontario, C6A, Canada
Listing for: Dayforce US, Inc.
Full Time position
Listed on 2026-02-20
Job specializations:
  • Business
    Business Analyst, Business Management, Business Systems/ Tech Analyst, Operations Manager
Job Description & How to Apply Below

Program Manager & Business Analyst Lead, Commercial Launch Readiness

United States

Job Description

Posted Tuesday, February 17, 2026 at 6:00 AM | Expires Saturday, March 7, 2026 at 5:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity

The Program Manager & Business Analyst Lead, Commercial Launch Readiness is responsible for leading the strategy and execution of global commercial launch activities across a portfolio of offerings. This role blends strong program management discipline with deep business analysis expertise to ensure new offerings are successfully introduced to market with maximum impact. In addition to driving launch readiness, this role ensures requirements are clearly defined, processes and systems are optimized, and execution aligns with broader business objectives.

The ideal candidate brings experience in global launch execution, operational excellence, and process optimization within fast‑paced, cross‑functional environments.

What You’ll Get to Do

Develop and execute comprehensive global commercial launch strategies aligned to business goals and market needs.

Lead cross‑functional teams including Product Management, Services, Marketing, Sales, Finance, and Supply Chain to ensure coordinated launch execution.

Drive go‑to‑market plans including positioning, messaging, and channel strategies across regional and global markets.

Establish and maintain launch readiness processes including risk management, timeline tracking, and stakeholder communications.

Monitor market trends and refine launch strategies to maximize impact.

Define KPIs to measure launch success and conduct post‑launch reviews to drive continuous improvement.

Partner with stakeholders to gather, document, and translate business requirements into actionable launch readiness plans.

Analyze and document current‑state processes, identify gaps, and recommend improvements.

Enhance workflows, systems, and tools to improve efficiency, scalability, and effectiveness.

Develop standardized templates, playbooks, and documentation to support consistent global launch execution.

Provide program reporting including progress updates, risk analyses, and executive‑ready dashboards.

Deliver data‑driven insights and recommendations to optimize program execution and supporting business processes.

Skills and Experience We Value

Bachelor’s degree in Business, Marketing, Operations, or related field; advanced degree preferred.

10+ years of professional experience, including 5+ years in global commercial launch, program management, or business analysis roles.

Proven track record managing large‑scale, cross‑functional global launch programs.

Strong business analysis skills including requirements gathering, workflow documentation, and process optimization.

Familiarity with process improvement methodologies such as Lean or Six Sigma.

Excellent communication and influencing skills across global stakeholders and executive audiences.

Strong analytical and problem‑solving capabilities with data‑driven decision‑making experience.

Experience building executive‑level reporting and dashboards.

Ability to operate effectively in fast‑paced, global, multi‑priority environments.

What Would Make You Stand Out

Experience leading complex SaaS or technology product launches globally.

Demonstrated success driving measurable commercial impact from launch initiatives.

Strong operational mindset with proven ability to scale processes across regions.

Experience embedding continuous improvement frameworks into launch governance.

Ability to balance strategic vision with hands‑on execution.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an…

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