Business Analyst, Operations

Salary Range: $90,000 - $105,000

Canaccord Genuity (CG) is a leading independent full-service financial services firm that operates in the wealth management and capital markets segments. We build lasting client relationships and deliver superior experiences through comprehensive financial solutions and investment banking services.

We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability.

• Work with key stakeholders to develop a solid knowledge base of business services, products, and processes.
• Investigate, analyze, and document business process and system change requirements.
• Perform workflow analysis to identify change improvement solutions.
• Prioritize information system opportunities and needs, documenting and presenting them for approval in an orderly and timely manner.
• Interface with external vendors and the IT development team, ensuring detailed business requirements are communicated clearly between developer and end user.
• Elicit requirements using interviews, document analysis, workshops, business process analysis, and use cases or user stories.
• Prepare test plans and document test scripts to validate developed solutions and ensure they meet identified requirements.
• Participate in project delivery, including testing, training, and defining and documenting procedures and policies to ensure successful system and process change implementations.

• 3–5 years of business analysis experience, preferably in the financial investment industry.
• Strong working knowledge of operational teams supporting a capital markets and wealth management brokerage entity.
• Strong analytical, problem‑solving, and interpersonal skills.
• Advanced proficiency in Microsoft Desktop products, especially Excel.
• Experience in business process redesign with complex business models and technology.
• Ability to work effectively independently and within a team, meeting multiple project deadlines.
• Excellent communication and facilitation skills and ability to grasp abstract concepts.
• Post‑secondary education or certification in business or technical disciplines.
• Experience with Dataphile Software Applications, corporate reporting, Executive or Enterprise Information Systems, Power BI applications, and an understanding of SQL queries is an asset.