Account Director; Supply Chain Consulting

General Information

Job Title: Account Director (Supply Chain Consulting)

Location: Toronto, ON (Onsite/Hybrid)

Job Type: Full-Time

Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)

Salary Range:

• Base: $140k–$160k CAD per year
• OTE: $230k–$290k CAD per year
• Total Compensation: $250k–$320k CAD per year (negotiable)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high‑performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real‑world problems across warehouse design, automation, order management, transportation, and end‑to‑end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time‑to‑value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

The Account Director, Supply Chain Consulting, is responsible for originating and growing advisory and transformation engagements across Fulfillment IQ’s consulting practice.

This role sells pathways, not projects, and connects diagnostics, strategy, and execution into a structured, multi‑phase engagement model.

• Drive new logo and expansion revenue across consulting engagements
• Translate client problems into diagnostics → roadmap → execution pathways
• Ensure alignment with consulting delivery capacity and margin expectations
• Build executive‑level relationships across target accounts

• 10–20+ years in consulting, strategy, or transformation roles
• Experience selling supply chain transformation, operational improvement programs, and advisory‑led engagements
• Strong ability to translate ambiguity into structured programs and connect strategy to execution

• Generate new consulting opportunities through relationships and outreach
• Engage C‑suite stakeholders in strategic supply chain conversations
• Identify diagnostic entry points across target accounts
• Sell strategy and transformation programs
• Lead executive‑level discovery conversations
• Position Fulfillment IQ as an advisory partner

• Lead executive discovery conversations
• Shape multi‑phase consulting programs (diagnostics, design, transformation)
• Align scope with analytics, PMO, and specialist delivery capabilities
• Own commercial structuring and proposal development

• Identify diagnostics and roadmap opportunities
• Expand advisory footprint within accounts
• Convert delivery into follow‑on strategy or execution work
• Build long‑term client partnerships
• Build multi‑year advisory engagements

• Coordinate pricing with Practice Leader
• Ensure proposal discipline aligned to delivery capacity
• Maintain forecast accuracy

• Align with VP Supply Chain Consulting and delivery team
• Understand consulting offerings, pricing, and delivery model
• Identify immediate target accounts and opportunities

• Generate qualified advisory pipeline
• Lead executive discovery conversations
• Submit structured proposals aligned to margin expectations

• Close initial consulting engagements
• Establish multi‑phase engagement pipelines
• Build repeatable outreach and expansion strategy

• Consulting bookings
• Average deal size
• Advisory win rate
• Net revenue retention (consulting lane)
• Forecast accuracy

You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long‑term career progression.

We support remote and hybrid work models, flexible schedules, and trust our…