Director of Product, Retail Solutions; Hybrid

Position: Director of Product, Retail Solutions (Hybrid)
** Your Moneris Career - The Opportunity
** Moneris is seeking a Director of Product – Retail and Services Solutions to lead the strategy, delivery, and commercial performance of a POS-focused, software-led product portfolio serving retail and service-based merchants. In this role, you will lead a team of Product Owners and shape products that strengthen Moneris’ competitive position by meeting evolving merchant needs.
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* Location:

** You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.
** Reporting Relationship**:
You will report to the VP, Product - Small to Medium Business (SMB)
** Posting Type:
** Replacement
* * Your Moneris Career - What you'll do
*** Set and evolve the strategic vision for the portfolio, including new product development, feature enhancements, modernization of legacy capabilities, and retirement of outdated solutions.
* Develop and maintain a deep understanding of merchant needs, market and macro trends, competitive dynamics, and relevant emerging technologies.
* Lead and develop product teams by setting direction, building and managing roadmaps, and aligning priorities across Product, Sales, Marketing, Operations, Technology, UX, Finance, and external partners.
* Own product positioning, go-to-market strategy, pricing and packaging, sales enablement, operational readiness, and ongoing lifecycle performance.
* Oversee agile product delivery, including roadmap planning, backlog prioritization, release readiness, and cross‐functional coordination.
* Maintain visibility into initiative scope, delivery timelines, dependencies, risks, and investment considerations.
* Own aggregate product P&L and measure portfolio performance across growth, retention, margin, merchant outcomes, and return on investment.
** Your Moneris Career - What you bring
**** Required skills and experience
*** Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent professional experience.
* 10+ years of progressive product management experience, ideally in POS, payments, fintech, commerce, SaaS, retail technology, or SMB-focused solutions.
* Proven experience leading and developing product management teams.
* Demonstrated knowledge of product management methodologies, processes, and performance reporting.
* Experience operating in retail, service-based, payments, or software-led product environments.
* Demonstrated commercial ownership, including P&L accountability, business case development, product performance analysis, and return on investment evaluation.
** Your Moneris Career - What you get
** At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
* Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
* Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
* Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
* Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
* Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
* Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at#LI-Hybrid#TECH-IND

Note:

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure:
We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups…