Order Management Product Leader

Position: Equinix Order Management Product Leader
Shape the future of order management at Equinix as a Product Manager, focusing on operational excellence and customer satisfaction. Collaborate cross-functionally to enhance order operations decisively.

As the Product Manager for Order Management, you will oversee the implementation and evolution of operational capabilities that streamline the customer journey s role prioritizes collaboration with service delivery teams and constant assessment of customer needs to inform product strategies. Your insights will be crucial in defining workflows and operational requirements.

Key Responsibilities:

• Develop and refine the Order Management operational lifecycle

• Work with engineers and stakeholders to clarify product vision

• Conduct regular analyses of operational customer needs

• Coordinate with cross-functional teams on order management workflows

• Use metrics to track performance and inform enhancements

Requirements:

• 5+ years in product management focused on operations

• Strong Salesforce Revenue Cloud experience required

• Deep understanding of B2B order operations processes

• Experience in SAFe Agile methodologies

• Exceptional stakeholder engagement skills

Lead the transformation of Equinix's order management capabilities and contribute to delivering exceptional customer outcomes.
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