Operations Support Specialist, Business

Enhance operational efficiency as an Operations Support Specialist with a hybrid role in Toronto. Focus on marketplace health while optimizing restaurant and merchant experiences each day.
This 12-month contract position needs a proactive individual with 1-3 years of relevant experience. You'll be monitoring delivery metrics, supporting partners, and identifying operational gaps. Engage in data-driven problem-solving using Excel and SQL to enhance processes across the board.

Key Responsibilities:

• Monitor key operational metrics for marketplace efficiency

• Troubleshoot technical issues for high-value restaurant partners

• Identify gaps in onboarding or delivery processes

• Use Excel and SQL to analyze data trends effectively

• Collaborate with Sales and Marketing to launch features
Requirements:

• 1-3 years in operations, logistics, or consulting

• Bachelor’s degree in Business Administration or related field

• Advanced skills in Microsoft Excel/Google Sheets

• Basic knowledge of SQL for data queries

• Strong communication skills to assist partners
Drive improved operational outcomes through data analytics and cross-functional collaboration while embracing challenges head-on.
#J-18808-Ljbffr