Senior Group Manager, Banking Product

Oversee product teams/groups and ensure the simple and efficient delivery of products and services to the customer

Provide vision, leadership and strategic guidance in developing and implementing Bank's products, services and programs including features, benefits and characteristics

Develop and implement products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives

Develop and manage the product development calendar for the team and oversee the successful and seamless execution of deliverables

Build and maintain effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives

Lead business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact

Liaise with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for NPD, identifying solutions and building stronger plans for growth

Manage the product development budget of the team. Determine the optimal allocation of overall budget to ensure objectives can be achieved or exceeded

Manage the identification of competitive offerings in the market and their strengths and weaknesses.

Determine the methodology to quantify market analysis to assess product performance including product lifecycle, quality, technical support, marketing programs and sales support

Oversee the creation of product roadmaps to illustrate the vision for the product. Plan product solutions that meet the needs of targeted customers

Partner with marketing and various channels to develop programs to move buyers through the buying process

Direct market research projects and recommend methods for growing existing markets and developing opportunities for customer products and services

Establish an annual business and expense plan for the product / segment, monitor results to plan

Implement and monitor product / segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience

Deliver financial results for the product / product suite via operation of all available ‘levers’: pricing, margin, volume etc., create and deliver business cases to achieve strategic business results ( acquisition, retention, customer experience, engagement and market share)

Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

Conduct ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the market place

Execute on the annual business plan to deliver results aligned with business strategies

Develop and implement products to drive profitable product growth and increased market share through strategic partnerships with internal/external stakeholders, as well as, industry, and customer insights/foresights expertise

Refine product management strategies through detailed analysis of the P&L, ongoing competitive research and review of marketing/risk management tactics

Participate and collaborate on initiatives with internal and external service providers (IT, operations, legal, compliance, marketing etc.) to…