Supervisor, Food & Beverage Systems

Job Description

As a valuable member of the Food & Beverage Systems team, you will deliver championship service throughout the organization and support point of sale (POS) operations and systems.

• Manage the gratuity pay-out platform for eligible employees in cashless venues, including creating and deactivating employee accounts and following up on assistance needs.
• Maintain Excel workbooks for importing gratuities into the payment platform portal and manage a list of outstanding payments.
• Answer questions and concerns from employees through a shared inbox.
• Generate and send daily financial reports in Excel to various client groups.
• Assist in POS system management by occasionally working event nights as liaison, and creating tickets for POS issues reported by Quick Service Supervisors to IT Event Support teams.
• Support month‑end finance tasks, including exporting inventory sheets, preparing digital inventory sheets, keying/updating inventory, and troubleshooting reporting issues.
• Adhere to all MLSE service standards, policies, health & safety requirements, and the Occupational Health & Safety Act.
• Perform other administrative duties as required.

• Availability to work weekdays, weekends, and evenings as required.
• Previous experience in the hospitality/food and beverage industry.
• Strong working knowledge of Microsoft Office, especially Excel.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Excellent interpersonal and communication skills.
• Proven ability to maintain the utmost confidentiality of information and documents.
• Ability to work well under pressure to meet deadlines.
• A winning attitude.

$26.86/hour

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and need an accommodation due to a disability, please email This email is only for accommodation requests. Resumes sent to this email address will not be considered.