Senior Manager Renewal Operations at Salesforce

Drive renewal operations excellence as a Senior Manager us on optimizing processes and data-driven solutions to enhance efficiency and productivity.

Salesforce seeks a strategic leader with over 8 years of experience in renewals or sales operations. You will lead the maintenance of renewal data, manage internal issue queues, and make impactful decisions for key escalations. Your expertise in identifying process gaps and implementing scalable solutions will be essential for success.

Key Responsibilities:

• Lead renewals data and operational workflow maintenance

• Manage internal queues for efficient issue resolution

• Drive decisions on escalations affecting renewals

• Identify process gaps and implement initiatives

• Champion data quality for accurate information access

Requirements:

• 8+ years in Renewals or Sales Operations

• Proficient in SQL, SOQL, and Python

• In-depth knowledge of CRM platforms and renewal processes

• Excellent communication and interpersonal skills

• Bachelor’s degree or relevant experience

Utilize your strategic skills to enhance renewals and drive operational efficiency at Salesforce.
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