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Senior Manager of Renewal Operations at Salesforce

Job in Toronto, Ontario, C6A, Canada
Listing for: B Capital
Full Time position
Listed on 2026-06-20
Job specializations:
  • Business
    CRM System
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager of Renewal Operations at Salesforce )

Elevate operational efficiency as a Senior Manager for Renewal Operations s role focuses on optimizing renewal processes while driving impactful, data‑oriented solutions. Salesforce is looking for a strategic leader with at least 8 years in renewals or sales operations.

Key Responsibilities
  • Lead maintenance of renewals data and operational workflows
  • Manage internal queues for effective issue triage and resolution
  • Drive decisions on key escalations impacting renewals
  • Identify process gaps and implement scalable solutions
  • Champion data quality initiatives for accurate information access
Requirements
  • 8+ years in Renewals or Sales Operations
  • Solid knowledge of SQL, SOQL, and Python
  • Expertise in CRM platforms and renewal processes
  • Excellent communication and interpersonal skills
  • Bachelor’s degree or equivalent relevant experience

Become a pivotal part of Salesforce, optimizing renewals and enhancing organizational productivity.

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Position Requirements
10+ Years work experience
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