Client Relationship Expert Retirement Solutions

Position: Client Relationship Expert for Retirement Solutions
Shape the future of client engagements with TELUS Health as a Client Relationship Leader. Focus on Canadian Retirement and Benefits outsourcing solutions to enhance client value realization.

This role is ideal for a candidate with 7–10 years of strategic client management experience. You will build relationships, manage project delivery, and ensure service levels are exceeded. Your skills will drive contract renewals and business growth through targeted strategies.

Key Responsibilities:

• Cultivate strong client relationships to drive product adoption

• Manage project activities and client engagement status

• Identify risks and develop mitigation plans effectively

• Provide strategic insights for implementation and migration

• Champion organizational initiatives and model TELUS Health values

Requirements:

• Bachelor's degree or equivalent experience in business

• 7–10 years of client relationship management expertise

• 5–7+ years in operation and client management

• Strong judgment, problem-solving, and analytics skills

• Availability for travel across Canada

Elevate client satisfaction and ensure success in retirement solutions with your expertise at TELUS Health.
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