Analyst, Analytics

Job Summary

We are looking for a curious, data‑driven Business Analyst to join our manufacturing operations team. In this role, you will partner with Operations, Supply Chain, Finance, and cross‑functional teams to understand business needs, uncover improvement opportunities, and deliver insights that drive smarter decision‑making across our production environment.

You will also play an important role in post‑ERP project change management — helping ensure that new systems, processes, and tools are successfully adopted and sustained across the organization.

• Partner with cross‑functional teams to understand manufacturing challenges and identify opportunities for improvement.
• Analyze operational and supply chain metrics to uncover trends, gaps, and actionable insights.
• Design, build, and maintain dashboards and reports using tools like Power BI to support plant and leadership decision‑making.
• Translate business requirements into clear reporting and data solutions that align with operational goals.
• Support development and standardization of reporting.
• Contribute to process improvement initiatives by providing data‑backed recommendations.
• Deliver ad hoc reporting and analysis to support evolving manufacturing and supply‑chain priorities.
• Assist in gathering and documenting business requirements from production leads and supply‑chain stakeholders.
• Support creation of process maps, workflow diagrams, and functional specifications for manufacturing processes.
• Participate in user acceptance testing (UAT) for ERP and other manufacturing systems.
• Support post‑project change management activities to drive user adoption of new manufacturing systems (e.g., ERP, WMS) and standard operating procedures.
• Develop training materials, work instructions, and quick‑reference guides tailored to shop floor and office personnel.
• Monitor adoption metrics and gather feedback from operators, supervisors, and planners.
• Participate in post‑implementation reviews to assess impact on production operations.
• Support sustainment plans to ensure long‑term stability during production transitions and system upgrades.

• Bachelor’s degree in business administration, Industrial Engineering, Supply Chain Management, Information Systems, or a related field.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Basic understanding of data visualization or reporting tools (e.g., Power BI, Tableau).

• Familiarity with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Exposure to WMS or MES.
• Experience or coursework in change management principles.

The expected annual base salary range for this fixed‑term position is $84,500.00 to $ CAD, pro‑rated based on your specific dates of employment. Salary depends on experience, skills, education, and budget. The company offers health insurance, wellness and family support programs, vacation and holiday entitlements. No relocation support available.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term “accommodation” in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.