Warranty Coordinator

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, Hydro Solution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Warranty Coordinator (2-6 Month Contract)
Reporting To: Warranty Manager
Department: Home Services
Rate of Pay: $25.47 - As per collective agreement
Location: 30 High Meadow Pl
File Number: 3532
Closing Date: June 29, 2026
Hours: 35 hours per week:
Monday to Friday 7:30am – 3:00pm

This position fulfils an important role in the product & parts supply channel and is responsible for processing, controlling warranty and part returns through the Warranty Department on behalf of the Service Patches. Other duties include the coordination of part returns from the FSL locations across Ontario; processing and managing claims to vendors and manufacturers for warranty / vendor credits.

• Assist and follow up with emails sent to  from internal team and external customers
• Screen, qualify and submit warranty claims to vendors/manufacturers daily from Clarify
• Complete weekly submission reports to our vendors for credits/payments Qualifications
  • Grade 12 education or equivalent
  • Good working knowledge & understanding of all warehouse processes
  • Excellent interpersonal skills, results–oriented
  • Ability to lift to 80 lbs.
  • Forklift License in place, or willing to be trained, (re‑certified if needed)
  • Willing to work in a team environment and able to work in a warehouse environment, safety shoes are mandatory
  • Ability to work in a fast‑paced, pressure‑filled area

  This position applies to UNIFOR Local 975.

  Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations.
  
  All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

  Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.