Business Analyst ServiceNow Expertise

Position: Business Analyst with ServiceNow Expertise
Elevate your career as a Business Analyst focusing on Service Now in a leading Canadian energy firm. Drive transformation by optimizing business processes and fostering collaboration.

This role is essential for enhancing operations at a prominent energy organization in Ontario. You’ll engage with diverse departments to gather requirements and implement process improvements. The emphasis is on agile methodologies, where your ability to articulate user stories and validate technical solutions is key to success.

Key Responsibilities:

• Collaborate with stakeholders for business requirements

• Lead workshops and interviews to map processes

• Create user stories and validate acceptance criteria

• Work closely with product owners on backlog prioritization

• Support testing processes and documentation

Requirements:

• 3–5 years in Business Analysis with Service Now

• Relevant degree in IT, Business Administration, or related fields

• Experience with agile practices and creating user stories

• Strong communication and team-oriented mindset

• Service Now certification preferred

Utilize your expertise to enhance operational efficiency in the clean energy sector.
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