Paralegal, Corporate Contracts

About Messagepoint
Messagepoint is a privately‑owned software company providing an AI‑powered SaaS solution that enables enterprises to manage and personalize customer communications with greater speed, accuracy, and control. Our award‑winning platform empowers business users to create and optimize compliant, personalized communications across digital and print channels using advanced content intelligence and large language models.

Messagepoint is headquartered in Toronto with employees located throughout Canada, the United States, France and the UK.

About the Role
We are seeking a highly detail‑oriented and business‑minded Paralegal, Corporate Contracts to support our commercial contracting function in a fast‑paced SaaS environment. This role is embedded within the business and operates similarly to a Sales Deal Desk, partnering closely with Sales, Operations, and external legal counsel.

You will play a key role in reviewing, negotiating, and managing customer and partner agreements, while providing practical recommendations that balance legal risk with business objectives. Success in this role requires a strong understanding of commercial contracts, attention to detail, and the ability to navigate complex, multi‑jurisdictional environments.

What You’ll Do

Review and analyze technology company sales contracts, including:

Master Services Agreements (MSAs)

SaaS and software licensing agreements

Customer sales agreements

Reseller and partner agreements

Professional services and managed services agreements

Provide clear, business‑oriented feedback and recommendations on contract terms, including suggested positions and fallback language

Act as a key contributor to the Sales Deal Desk function, supporting efficient deal structuring and contract execution

Identify, assess, and escalate legal and commercial risks in contracts

Coordinate with external legal counsel for guidance, escalations, and specialized review

Develop a strong understanding of Messagepoint’s products, services, and business operations to inform contract decisions

Review agreements for data privacy considerations, including handling of PII and PHI

Support contract negotiations involving customers across Canada and the U.S.

Maintain and manage contract templates, documentation, and version control

Contribute to the development and continuous improvement of contracting processes, playbooks, and standards

What You Bring

Paralegal certification or equivalent experience in corporate/commercial law

Strong experience reviewing and supporting negotiation of sales contracts in a SaaS or technology company

Solid understanding of commercial contract terms and risk considerations (non‑lawyer role)

Experience working in or alongside a Sales Deal Desk or Sales Operations function

Familiarity with:

SaaS/software agreements

Professional services and managed services contracts

Reseller and partner agreements

Ability to provide practical, business‑focused recommendations on contract positions

Experience coordinating with external legal counsel

Knowledge of data privacy concepts, including PII and PHI

Experience working with customers across Canada and U.S.

Experience working with customers in Europe is an asset.

Exceptional attention to detail, organization, and time management skills

Strong communication and stakeholder management abilities

Nice to Have

Experience in a high‑growth SaaS or B2B technology company

Familiarity with contract lifecycle management (CLM) tools

Exposure to international contracting standards and regulatory considerations

Experience working cross‑functionally with Sales, Legal, Finance, and Operations teams

How We Work

Workplace:
Hybrid model with 1 or 2 days in the office, 3 or 4 days remote flexibility

Messagepoint is an Equal Opportunity Employer and encourages diversity and inclusion in the workplace.

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