Job Description & How to Apply Below
Drive innovation at TELUS as a Senior Product Manager focused on Service Now. Transform operational efficiency and enhance customer journeys in a collaborative environment.
In this Senior Technical Product Manager role, you will lead initiatives to refine the Service Now ecosystem under the Managed Service Transformation program. Combining product management and technical acumen, you will influence strategic plans and boost revenue while fostering optimized workflows throughout TELUS Business Solutions.
Key Responsibilities:
• Define vision and priorities for roadmap execution
• Lead efforts to streamline processes effectively
• Build and nurture relationships with stakeholders
• Guide the development of business cases and initiatives
• Mentor and support the growth of team members
Requirements:
• Proven experience with complex transformation projects
• Expertise in Service Now and current industry trends
• Technical proficiency in domains like cloud or databases
• Familiarity with Agile, Dev Ops, and management tools
• 5-7 years of experience in product management
Join TELUS and play a pivotal role in enhancing service delivery and operational efficiency.
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Position Requirements
10+ Years
work experience
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