Manager, Sales Development

Manager, Sales Development

Location:

Ontario (Hybrid – See “Hybrid Work Details” section below for more information)
Position Type:
Full‑time
Vacancy Status:
This posting is for an existing vacancy.

Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.

We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard.

As the Manager, Sales Development, you will be the architect of our BDR engine. Reporting to the Director, Sales & Business Development, you will lead, mentor, and scale a high‑performing team responsible for driving our growth. This role is unique because you’re not just managing a team; you are building and formalizing the end‑to‑end workflow, from inbound response to outbound prospecting and expansion.

You’ll have the opportunity to audit and optimize our tech stack (Salesforce, intent data, and sales engagement tools) while fostering a coaching culture that turns BDRs into future sales leaders.

• BDR Workflow Design:
  Define and implement playbooks for inbound, outbound, and expansion motions to ensure team consistency and scalability.
• Strategic Leadership:
  Own and exceed pipeline generation and lead conversion quotas through daily oversight and structured team accountability.
• Tech Stack Ownership:
  Audit and optimize BDR tools (CRM, prospecting, and intent data) to ensure the team is operating at peak efficiency.
• Talent Development:
  Accelerate rep performance through structured onboarding, live call shadowing, cadence audits, and impactful 1:1 coaching.
• Vertical Strategy:
  Partner with leadership to refine vertical segmentation and rep specialization as the team scales.
• Cross-functional Alignment:
  Collaborate with Marketing and Sales to ensure seamless lead hand‑offs and maintain a tight feedback loop on lead quality and ICP standards.

• Leadership:
  Demonstrated experience managing a BDR or inside sales team with a proven track record of hitting quotas.
• Process Architecture:
  Demonstrated success building or formalizing BDR workflows from the ground up.
• Technical Proficiency:
  Hands‑on experience with modern BDR tooling, specifically Salesforce and sales engagement/intent platforms.
• Coaching Mindset: A passion for developing talent, from onboarding new hires to elevating the performance of seasoned reps.
• Analytical
  
  Skills:
  
  The ability to build and interpret pipeline reports, conversion metrics, and activity dashboards.

• Generous Vacation: 15 days of annual vacation (pro‑rated for first year) plus additional paid leave during scheduled summer and winter holiday closures.
• Personal Time: 5 paid personal days and 3 unpaid personal days annually.
• Comprehensive Health Coverage:
  Health and dental benefits after just 3 months of employment.
• Hybrid Flexibility:
  Best of both worlds with our hybrid work environment.
• Performance Bonus Program:
  Bonus opportunities tied to company and individual performance.
• Learning & Development Support:
  Dedicated L&D budget and coverage for platforms like Linked In Learning, Udemy, Codecademy, and more.
• Community Impact: 8 hours of paid volunteer time annually to support causes and nonprofits.
• A Great Team:
  Work with genuinely kind, smart, and talented people who love what they do.

We are a hybrid workplace, allowing employees to work remotely from home. However, this position requires one in‑office day per month on pre‑set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, you may be asked to come into the office as needed with reasonable notice.

OTE Range: $150,000–$190,000. A typical hire for this role generally falls between the minimum and midpoint of the range based on skills, experience, qualifications and internal equity. Employees…