Senior Operations Analyst Client Services

Position: Senior Operations Analyst for Client Services
Become a pivotal part of Scotiabank’s operations as a Senior Operations Analyst focused on client services. Ensure client statement accuracy while driving operational improvements.

As a key player in the operations team, you will leverage your 3-5 years of experience in the Canadian Investment Industry to manage client reporting processes. This role involves reviewing portfolios, engaging with management, and enhancing internal systems, all while maintaining high quality through meticulous attention to detail.

Key Responsibilities:

• Ensure all client statements are accurate and delivered on time

• Analyze and resolve any discrepancies in client accounts

• Collaborate with business and operational partners for smooth executions

• Develop reporting that meets business needs

• Uphold confidentiality and professionalism in communications

Requirements:

• 3-5 years of relevant operations experience

• Strong mathematical and problem-solving skills

• Effective written and verbal communication

• Proficient knowledge of Excel and technical applications

• Availability for overtime during busy periods

Bring your operational expertise to Scotiabank and enhance client services in Toronto.
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