Client Relationship Specialist at Manulife

Elevate corporate client service with Manulife Financial as a Client Relationship Specialist. This hybrid role emphasizes group benefits knowledge, client presentations, and strong relationship-building skills.

At Manulife, the Client Relationship Specialist serves a critical role, engaging with large corporate clients and advisory firms. You’ll collaborate closely with internal teams to deliver exceptional value-added benefits and ensure a thorough understanding of client needs. Your expertise will drive relationships ranging from 400 to 80,000 lives across Canada, shaping the future of benefits.

Key Responsibilities:

• Support distribution partners in new business acquisitions

• Resolve complex inquiries from Plan Sponsors and Advisors

• Facilitate impactful client meetings and presentations

• Champion successful resolutions for service escalations

• Analyze and interpret essential client reports

Requirements:

• Proven experience with Group Benefits products

• Strong presentation and communication skills

• Ability to work independently and collaboratively

• GBA designation or progressing towards it

• Valid driver’s license and travel readiness

Deliver exceptional service and strategic insights to foster long-term relationships with clients as a Client Relationship Specialist at Manulife.
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