Seniors Care Manager, Ambulatory Outpatient Clinics

Humber River Health is seeking a Manager, Ambulatory Outpatient Clinics
. This is a permanent, full‑time position. The successful candidate will work Monday to Friday and may be required to work occasional weekends.

Location:

Humber River Health, Wilson Site. Labour Group:
Management. Salary Range: $ – $. The Manager reports to the Program Director, Seniors Care.

• Oversee the daily operations of the Seniors Care Medical Ambulatory Clinics, ensuring efficient patient flow, managing wait times, and optimizing clinic utilization.
• Provide effective, efficient, and safe patient services through coordinated management of human, financial, and environmental resources.
• Oversee staff scheduling in alignment with Collective Agreements and payroll processes to ensure appropriate coverage, compliance, and operational efficiency.
• Hold fiscal accountability for the operational budget, including monitoring expenditures, forecasting needs, and ensuring responsible management of material and human resources to support sustainable clinic operations.
• Lead continuous quality improvement initiatives to enhance patient care, safety, and clinic performance. Track key performance indicators and manage internal and external reporting requirements to support data‑informed decision‑making and organizational accountability.
• Collaborate with internal and external stakeholders, including physicians, interprofessional teams, and community partners, to plan, implement, and evaluate patient‑ and family‑centred programs and services across ambulatory care.
• Provide leadership to interprofessional teams by supporting recruitment, onboarding, performance management, labour relations, and professional development. Foster a culture of accountability, engagement, and continuous learning aligned with organizational values and Collective Agreements.

• Regulated Health Care Professional in good standing with the respective health professional regulatory body in Ontario.
• University degree in a health‑related field;
  Master’s level preparation is an asset.
• Minimum of five years of relevant clinical experience and a minimum of three years of leadership experience.
• Exceptional analytical and information‑seeking skills that contribute to effective decision‑making and strategic planning and execution of action plans that deliver results.
• Ability to work with a diverse group of leaders and stakeholders and demonstrate success in moving key stakeholders toward positive resolution and facilitating change initiatives.
• Experience managing in a multi‑union environment.
• Track record of delivering exceptional clinical practice, efficiency, and patient care.
• Track record for creating a quality and safety culture and communicating results that inspires continuous improvement.
• Self‑directed, courageous, and highly motivated with excellent interpersonal and communication skills.
• Experience managing competing demands in a fast‑paced, multi‑site, multi‑disciplinary health care environment.
• Understanding of equity, diversity, and inclusion principles as they relate to employee relations is an asset.

We welcome applications from individuals of all equity‑deserving groups, including Indigenous peoples, racialised communities, persons living with disabilities, women, 2

SLGBTQ+ individuals, and seniors. Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.