Revenue Operations Leadership at CPA

Elevate revenue operations at CPA Canada as the Revenue Operations Manager. Shape CRM strategies and automation processes in a hybrid role located in Toronto, enhancing member experiences.

As Revenue Operations Manager, you’ll directly report to the Senior Manager, Commercial Operations. Your main focus will be on optimizing revenue systems and ensuring high compliance in CRM usage. This role emphasizes the integration of AI and workflow discipline to support member engagement throughout their journey.

Key Responsibilities:

• Optimize Hub Spot to enhance data integrity

• Implement lifecycle automation supporting renewals

• Ensure clear visibility in pipeline reporting

• Partner with teams to streamline opportunity management

• Promote use of AI tools for operational efficiency

Requirements:

• Over 8 years of CRM experience with at least 3 in Hub Spot

• Proven record of building AI tools for business needs

• Comprehensive familiarity with CRM solutions

• Strong analytical capabilities and data consistency focus

• Insight into subscription or membership models

Drive impactful solutions in revenue operations to benefit Canadian CPAs at CPA Canada.
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