Business Analyst in Financial Services

Support HOOPP's mission as a Business Analyst specializing in Pension Platform Operations. This role includes incident management, data analysis, and process improvement.

As part of a fast-paced team, you will analyze issues impacting the pension platform. Collaborate with stakeholders to enhance service delivery and suggest process automation. Develop valuable insights through reporting, ensuring platform stability and operational efficiency.

Key Responsibilities:

• Manage production incidents to limit business disruption

• Perform thorough analysis and document operational processes

• Collaborate with teams to clarify technical requirements

• Engage in testing and quality checks for system enhancements

• Improve reporting dashboards to track platform performance

Requirements:

• Bachelor’s degree in computer science or related field

• Minimum 3 years in business analysis or a similar role

• Proficient in SQL and data tools

• Familiar with Agile methodology and testing practices

• Excellent communication and organizational skills

Enhance HOOPP's operational excellence while utilizing your analytical talents in a supportive, inclusive environment.
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