Senior Engagement Manager - Banking Transformation & Cash Management; FSI Job Toronto area,Ontario Canada,Business

Position: Senior Engagement Manager - Banking Transformation & Cash Management (FSI)

Job description

Key Responsibilities

Client Impact and Delivery Leadership

Lead and manage strategic consulting engagements from mobilization through delivery andclosure, with accountability for outcomes, timelines, and quality

Build customized project roadmaps based on client context and implement governance andchange activities across each phase

Provide clear status reporting on progress, dependencies, risks, issues, and overall programhealth for executive stakeholders

Ensure key initiatives deliver against business, schedule, and budget objectives

Engagement and Team Leadership

Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, andcareer development support

Build trust-based relationships with client stakeholders across frontline to executive levels

Facilitate complex working sessions and steer cross-functional teams toward shared decisionsand outcomes

Contribute to high-quality, decision-ready deliverables and executive-level presentations

Program and Change Management Excellence

Apply project and change management frameworks to drive adoption, readiness, and sustainableimplementation results

Lead impact analyses, assess change readiness, and identify key stakeholders and interventionplans

Define and track metrics that reinforce desired behaviors, measure progress, and improveimplementation performance

Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions

Banking Domain (Cash Management and Transaction Banking)

Lead wave planning and capacity calibration sessions for migration, onboarding, or transitionprograms

Provide risk-based input on customer-specific sequencing, complexity constraints, and readinessdependencies

Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, andprocess failure modes

Feed findings into documentation quality checklists, runbook updates, and operating modelrefinements

Business Development and Practice Contribution

Identify opportunities to create additional client value and support proposal development andpursuit activity

Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)

Help shape reusable assets, methodologies, and credentials based on delivery experience

Contribute to internal priorities including recruiting, marketing, culture, and practice-buildinginitiatives

Qualifications

Required Qualifications

10+ years

of experience leading complex consulting or transformation engagements withmeasurable outcomes

Proven management consulting experience in strategy, transformation, operating model, programdelivery, or change management

Demonstrated leadership of multi-stakeholder programs in complex organizations, includingexecutive governance and risk management

Strong project and change management capabilities, including readiness, adoption,communications, and implementation planning

Strong coaching and influencing skills with the ability to align diverse stakeholders to a commonobjective

Excellent facilitation and executive communication skills, including development of C-levelpresentations and decision materials

Ability to build trusted, value-based relationships quickly across all levels of an organization

Bachelor's degree required

Preferred Qualifications

8+ years in banking, payments, transaction banking, or cash management operations and transformation

Priority leadership role in customer migration, onboarding, account transition programs at scale,and/or cross-border transactions

Experience with cohort or wave-based delivery models and playbook-based execution

MBA or equivalent advanced degree is an asset

Certifications such as PMP, Prosci, Agile, CTP, or equivalent are a plus

Location and Logistics

Location flexible based on client demand; regular travel and on-site presence expected

For current priority programs, ability to work on-site in Toronto is a strong advantage

Eligibility to work in Canada and/or the United States is preferred based on assignment needs

Additional information

Compensation and Benefits

Competitive base salary + annual discretionary bonus

Comprehensive benefits including medical, dental, and vision coverage

Generous vacation and parental leave policies

Professional development support and access to Sia's global network

Our Commitment to Diversity

At Sia, we believe in fostering a diverse, equitable, and inclusive culture where our employees and partners are valued and thrive with a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion.

All your information will be kept confidential according to EEO guidelines.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

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