Revenue Technology Product Manager - Clari

About illumin

Who we are At illumin, we are transforming the advertising landscape. Our platform offers an integrated space for journey planning, execution, and reporting. It empowers marketers to connect with their audiences in powerful ways through real‑time data and easy‑to‑use visual tools. By seamlessly combining media planning and buying in an intuitive interface, marketers can take complete control of their campaigns, meeting customers wherever they are in the buying journey and maximizing the impact of their ad spend through personalized insights for smarter decision‑making.

We are at a pivotal moment, evolving into a product‑led company with a team of over 100 skilled professionals and new leadership guiding our path forward. By harnessing the power of data, advancing our AI capabilities, and deeply investing in our people, we are preparing for a future that will redefine what’s possible in journey advertising. Our work is guided by two beliefs: that the ability to execute is paramount to success and that we are only as good as our people.

Reporting to the COO, we are hiring a Manager, Revenue Operations to drive operational excellence across our revenue organization. You will be the strategic partner behind our sales performance, responsible for ensuring that processes, systems, reporting, forecasting, and planning activities enable sustainable growth. This is a hybrid opportunity, working three days per week on‑site in our downtown Toronto office.

You will work closely with Sales leadership, Finance, Marketing, Customer Success, and Technology teams to create structure, visibility, and scalability across the revenue engine. You will partner with leaders across functions to solve complex challenges, influence decision‑making, and drive initiatives from idea through execution. You will evaluate existing processes across the revenue lifecycle, identify opportunities to improve efficiency and adoption, and help create the frameworks that support a growing organization.

You will define requirements, recommend process improvements, and partner with technical resources to implement solutions that improve visibility, consistency, and operational effectiveness. You will proactively identify gaps, investigate challenges, introduce best practices, and help build a culture of accountability, data‑driven decision‑making, and continuous improvement across the revenue organization.

The Revenue Operations experience. You have experience in Revenue Operations, Sales Operations, Business Operations, or a similar function within a SaaS, AdTech, Mar Tech, technology, or data‑driven environment. You understand the systems, processes, metrics, and reporting that support revenue growth and can confidently partner with sales leaders to improve performance and drive results. The proactive mindset. You do not wait for problems to surface before taking action.

You naturally look for trends, inefficiencies, risks, and opportunities, bringing forward ideas and recommendations that improve how the business operates. You are curious, resourceful, and motivated by finding better ways to solve problems.

The process and systems expertise. You have strong experience working with Salesforce and understand how CRM systems support forecasting, pipeline management, reporting, territory planning, and sales execution. You can translate business needs into scalable processes and workflows, defining requirements and partnering with technical resources to implement solutions that improve efficiency and adoption.

The analytical and commercial acumen. You are comfortable working with data and know how to turn information into actionable insights. You can connect operational metrics to business outcomes, helping leaders make informed decisions around performance, productivity, and growth.

The ownership and adaptability. You are comfortable operating in a fast‑moving environment where priorities evolve and there is not always a predefined roadmap. You take ownership, work independently, and balance strategic thinking with a willingness to roll up your sleeves and execute. You enjoy…