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Hybrid Operations Support Specialist
Job Description & How to Apply Below
Elevate marketplace operations with a hybrid role as an Operations Support Specialist in Toronto. Optimize health metrics and partner support in an energetic, data‑driven workplace.
Key Responsibilities- Monitor operational metrics to maintain marketplace health
- Support high‑value restaurant partners with escalated issues
- Identify and improve onboarding and delivery processes
- Analyze data using tools like Excel and SQL
- Collaborate with Sales, Product, and Marketing teams
- 1–3 years in operations, logistics, or consulting
- Bachelor’s degree in Business, Economics, or a related field
- Advanced Microsoft Excel/Google Sheets proficiency
- Basic SQL knowledge preferred
- Robust communication skills for partner interactions, drive operational efficiency and support partners effectively in this Toronto‑based role.
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