Operational Excellence Specialist

Our GTA-based manufacturing client is hiring an Operational Excellence Specialist. In this role, you will own the end-to-end performance management system across Operations and Commercial functions, ensuring KPI integrity, performance visibility, rigorous root-cause analysis, and sustained corrective action.

This role is ideal for someone who understands how work gets done today and enjoys redesigning it through data, automation, and AI. Working across Operations, Commercial, Business Intelligence, and leadership, you'll help build the systems, processes, and insights that improve decision-making and enable more scalable ways of working.

This job posting is for an existing full-time vacancy.

Shape transformation. This is an opportunity to help redefine how the business operates. You will work at the intersection of operations, data, and AI, helping move the organization from today's ways of working toward more intelligent, automated, and scalable processes. Your work will directly influence productivity, decision-making, and operational performance across manufacturing, supply chain, and commercial teams.

Own critical business systems. You will operate at the center of the business, taking ownership of KPI governance, data integrity, and performance visibility. You will establish the reporting structures, governance, and validation processes leaders rely on to make confident business decisions while enabling future automation and AI-enabled performance management.

Build and implement solutions. This is more than an analytical role. Success comes from implementing change, not simply identifying opportunities for improvement. You will identify opportunities, solve root causes, and implement practical improvements using automation, AI, and process redesign. You will see the direct impact of your work through measurable improvements in efficiency, accuracy, and scalability.

• Own data integrity. You will act as the single point of accountability for operational KPI data integrity across Operations and Commercial teams. You will validate data from multiple systems and functional owners before executive review, identify recurring data quality issues and structural gaps, and establish the governance, validation controls, and standard work that ensure leadership decisions are based on trusted information.
• Lead BI partnership. You will serve as the business owner for KPI logic and reporting requirements. You will translate operational needs into clear BI and dashboard specifications, validate calculations, data sources, and definitions before automation, and ensure reporting drives action, accountability, and decision‑making.
• Drive inventory analysis. You will analyze inventory performance across raw materials, WIP, and finished goods. You will identify drivers of excess, obsolescence, shortages, and instability, translate insights into corrective actions and process improvements, and support S&OP governance by ensuring planning data is decision‑ready and aligned to KPI targets.
• Analyze, redesign, and improve operations. You will immerse yourself in end-to-end operational, supply chain, and manufacturing processes to understand how work actually gets done today. You will identify inefficiencies, manual work, bottlenecks, and performance gaps, translate findings into measurable business cases, and partner with stakeholders to redesign processes that improve productivity, reduce cycle times, and create lasting operational improvements.
• Design and implement AI-enabled solutions. You will partner with operational and technical teams to translate business challenges into practical automation and AI solutions. Using Microsoft Power Platform and Copilot Studio, you will design and implement workflows, automations, and agent-based solutions that improve efficiency, strengthen decision‑making, and create scalable ways of working across the business.

• The educational foundation. You have a bachelor's degree in Business, Engineering, Supply Chain, Computer Science, or a related discipline.
• The operations expertise. You have several years of experience improving operational performance…