Senior Business Advisor, Advisory Services; Ops Efficiency & Strategy

We Are Banking At Another Level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that supports unique teams and empowers employees to act. It also places you at the centre of ambitious economic and financial projects, fueling the success of Canadian entrepreneurs.

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, and a $750 wellness and health care spending account
• Paid vacation each year, five personal days, sick days as necessary, and offices closed from December 25 to January 1
• A hybrid work model that balances work and personal life
• Opportunities for learning, training and development, and much more

Explore the BDC Way in our Culture Book.

As a Senior Business Advisor, Operations within BDC Advisory Services, you act as a trusted advisor to entrepreneurs and leadership teams seeking to improve operational performance, accelerate growth, and strengthen organizational capabilities. You combine deep operational expertise with knowledge of technologies that enable modern manufacturing, distribution, logistics, and service operations. You deliver both standard and customized consulting mandates, manage end‑to‑end project delivery, act as a subject‑matter expert, support solution development, and contribute to business development activities.

• Business process optimization
• Operational performance improvement
• Manufacturing, supply chain, logistics, and service operations
• Digital transformation, automation and technology adoption
• Data‑driven decision making
• Process automation and artificial intelligence
• Organizational scalability and operational maturity

• Optimization of operational and management systems (ERP, MES, WMS, CRM, APS, CMMS/EAM, BI platforms)
• Assessment and improvement of operational workflows, information flows, and decision‑making processes
• Identification of high‑value opportunities for automation, analytics, and AI
• Development of operational roadmaps and technology adoption plans
• Support for technology selection, implementation, optimization, and change management initiatives

• Define project scope, objectives, work plans and deliverables
• Manage budgets, timelines, risks, stakeholder expectations and project quality
• Ensure measurable client impact and achievement of business outcomes
• Lead client workshops, interviews, assessments and executive presentations
• Maintain high standards of professionalism and advisory excellence

• Stay current on emerging technologies, management systems, automation, analytics and AI trends
• Contribute to the development of methodologies, tools, intellectual property and service offerings
• Support internal capability building and knowledge sharing

• Support client diagnostics and operational assessments
• Assist in solution design and proposal development
• Participate in client discussions focused on operational transformation and technology adoption
• Help position BDC's advisory solutions with entrepreneurs and leadership teams

• Share expertise and best practices across Advisory Services
• Co‑deliver complex mandates
• Contribute to the development of internal capabilities in digital operational excellence

• Develop operational excellence, technology and AI‑related content
• Present at internal and external events
• Promote BDC's expertise and advisory offerings

• Bachelor's degree in Engineering, Operations Management, Business Administration, Information Systems, Industrial Engineering, Manufacturing Engineering, or a related field

• Minimum 10 years of consulting, advisory, operational leadership, or transformation experience
• Demonstrated success delivering operational improvement and…