Senior Product Manager

Job Description

Questrade Financial Group (QFG), through its companies – Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti – provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting‑edge technology to help Canadians become financially successful and secure.

At QFG, we combine human‑centric collaboration with AI‑driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shape a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, shape your future at QFG.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work‑life balance
• Competitive compensation and benefits packages
• Work‑life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

The Senior Product Manager will operate as a strategic leader for a more complex domain, driving product development and ensuring alignment with strategic goals for the coming year. This role requires a demonstrated ability to define product vision and strategy beyond a single component, provide mentorship, and challenge the status quo.

You will be responsible for defining the platform's strategic roadmap and prioritizing the most impactful initiatives for our mission‑driven teams.

As a Senior PM in Growth Portfolio, you’ll be responsible for bringing new, alternative trading products to Canadians, including crypto, event contracts, futures, and other derivative products and related features and services. Your day‑to‑day duties include:

• Collaborate with countless cross‑functional teams to design internal processes that allow new products to fit seamlessly into the unified Questrade user experience.
• Conduct customer research and usability testing to deeply understand customer needs.
• Work closely with engineers and designers to craft product specifications and roadmaps.
• Collaborate with our strategy & data teams to help make data‑informed product, promotion, pricing, and strategic investment decisions.
• Partner with Legal, Compliance, and Risk teams to ensure customer‑focused solutions remain safe and compliant.
• Communicate the product strategy & impact of your team’s work to the rest of the business.
• Coach & unblock the PMs on your teams, ensuring they have clear priorities and the resources needed to succeed.
• Balance short‑term wins with long‑term product vision.
• Interface with senior leadership regarding product development progress, product decisions and tradeoffs, roadblocks, and product success metrics.
• Develop diagrams, written responses, and deliver product demos for Canadian regulators (CIRO, CSA) during the approval process for new products.

• 7+ years of product management experience or similar (e.g., founder, designer, consultant, analyst).
• Previous experience managing or coaching teams of PMs (Group PM, Staff PM, Director or similar).
• Demonstrated track record of shipping complex, needle‑moving products.
• Experience managing and developing other product managers.
• Strong analytical skills and data‑driven decision making.
• Excellent communication and stakeholder management abilities.
• Track record of delivering large, complex projects on time.
• Ability to create clarity through thoughtful writing and documentation.
• Passion for financial technology and helping customers invest better.
• Previous experience in a CIRO‑regulated environment or with trading products; bonus points for experience interfacing directly with CIRO or CSA Staff.
• Personal interest in investing, financial tools, or…