Position Overview
The Talent Acquisition Operations Program Manager is responsible for improving and maintaining the workflows, reporting, and operational processes that enable efficient and scalable hiring. This role applies expertise in recruiting operations, and process improvement to solve complex operational challenges, drive workflow optimization, and support data-driven decision-making.
Working independently and in partnership with Recruiting and cross-functional stakeholders, this individual will identify opportunities to improve operational effectiveness, strengthen data integrity, and implement scalable solutions that support Talent Acquisition goals.
Responsibilities
Manage and improve recruiting workflows, and operational processes that support efficient and scalable hiring
Analyze recruiting operations data, reporting, and workflow performance to identify trends, resolve issues, and recommend improvements
Design and support workflow enhancements, automations, and system improvements that increase efficiency and reduce manual effort
Investigate and resolve complex operational challenges related to recruiting systems, workflows, reporting, and data integrity
Develop and maintain operational documentation, governance practices, and process standards
Lead Talent Acquisition Operations projects and workstreams that enhance recruiting processes, optimize workflows, improve reporting and data integrity, and support scalable hiring operations
Partner with Recruiting, People Systems, People Insights, Finance, Legal, IT, and other stakeholders to deliver operational improvements and support business objectives
Serve as a resource for operational best practices, systems knowledge, and process guidance
Minimum Qualifications
4–7+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or a related operational function
Experience supporting recruiting systems, ATS administration, workflow management, or operational programs in fast-paced or scaling organizations
Strong understanding of recruiting operations, process improvement, workflow design, and operational best practices
Experience supporting automation, systems enhancements, integrations, or process optimization initiatives
Strong analytical, problem-solving, and organizational skills with the ability to use data to inform recommendations and decisions
Ability to independently manage multiple priorities and projects while navigating ambiguity
Strong written and verbal communication skills with the ability to collaborate effectively across functions
Experience partnering with Recruiting, People Systems, People Insights, Finance, Legal, IT, or other business stakeholders
Familiarity with ATS platforms such as Workday, Eightfold, or similar technologies
Bachelor's degree or equivalent combination of professional experience and training
Preferred Qualifications
Experience with recruiting analytics, operational reporting, workflow governance, or systems administration
Experience implementing process improvements, workflow redesigns, automation solutions, or technology enhancements
Familiarity with dashboarding, reporting, ticketing, or workflow management tools
Experience supporting operational scaling, change management, or process adoption initiatives
Interest in AI-enabled operations and workflow automation
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26WD98972, Responsable du programme des opérations de recrutement
Aperçu du Poste
Le responsable du programme des opérations d'acquisition de talents est chargé d'améliorer et de maintenir les flux de travail, les rapports et les processus opérationnels qui permettent un recrutement efficace et évolutif. Ce poste fait appel à une expertise en matière d'opérations de recrutement et d'amélioration des processus afin de résoudre des défis opérationnels complexes, de favoriser l'optimisation des flux de travail et de soutenir la prise de décision fondée sur les données.
Travaillant de manière autonome et en collaboration avec les équipes de recrutement et les parties prenantes interfonctionnelles,…
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