Manager, Business Mgmt

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Business Management, Strategy & Support

Pay Details: $96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Business Operations Management (BOM) partners with Global Technology & Solutions (GTS) to help the organization operate with discipline, clarity, and focus. We support operational and strategic excellence across financial and performance management, resource management, operational risk management and colleague engagement. Through standardization, continuous improvement, collaboration, and strong cross-functional partnership, we help run the business and enable better outcomes for our teams, partners, customers, and colleagues.

In this role, you will be part of the BOM team supporting TD’s Delivery & Operations (D&O) department. D&O includes approximately 2,000 colleagues across multiple locations. Our teams play an important role in advancing the GTS strategy, business operations, performance, and workforce management, while also strengthening delivery, agile, change management, product owner, and analyst practices.

Solve problems efficiently:

• You bring structure, discipline, and insight to the way we manage resources, financial planning, forecasting, budgeting, approvals, risk, and performance.
• You identify trends, risks, issues, and productivity opportunities, then partner with leaders and stakeholders to simplify processes, remove barriers, strengthen controls, and recommend practical solutions.

Achieve your goals:

• We help the department deliver on its strategy and goals by providing the financial, workforce, operational, and performance insights leaders need to make informed decisions.
• You own and support monthly forecasting, annual budgeting, consolidated reporting, Clarity PPM governance, dashboards, scorecards, and executive-ready materials that connect plans, resources, costs, risks, and outcomes.
• You help hold the leadership team accountable to their targets and plans while working with them to identify clear paths, options, and solutions to achieve their commitments.

Make people’s day:

• You create a smooth, reliable, and positive experience for leaders, partners, and colleagues by making it easier to access the information, support, approvals, and insights they need to run the department effectively.
• We count on you to lead with care and responsiveness, support governance meetings and leadership forums, prepare clear materials, and make every interaction feel organized, thoughtful, and easy to act on.

Never stop learning:

• You bring curiosity, continuous improvement, and a growth mindset to how we operate, looking for better ways to support the department and strengthen the value BOM delivers.
• You help improve policies, processes, procedures, tools, and ways of working while sharing knowledge, coaching others, and supporting change across multiple functional areas.

Own the details that make the department work:

• We rely on you to keep the business operating with accuracy, discipline, and strong controls across approvals, financial processes, resource data, reporting, governance routines, and operational follow-through.
• You partner across teams, manage competing priorities, communicate clearly with senior stakeholders, and translate complex information into practical actions that move the department forward.

If you enjoy bringing clarity to complexity, building trusted partnerships, and helping…