Product Manager – BC – Hybrid

Position Summary

We're looking for a strategic and customer-focused Product Manager to join our Diagnostic Products and Solutions team on an 18‑month contract. This hybrid role can be based in Toronto, ON or Burnaby, BC, offering the opportunity to collaborate with cross‑functional teams while helping shape the future of diagnostic products and services across Canada.

Product Strategy & Portfolio Management:

• Develop short‑ and long‑term product strategies informed by customer insights, market intelligence, business priorities, and industry trends.
• Lead the planning, launch, implementation, and ongoing optimization of products, services, and programs within your portfolio.
• Develop business and product plans that support growth, customer adoption, and financial objectives.
• Design product strategies and tailored solutions that address evolving market and customer needs.

Cross‑Functional Leadership & Product Delivery:

• Partner with Sales, Marketing, Finance, IT, Operations, Medical, and Business Intelligence teams to successfully deliver product initiatives and improve operational effectiveness.
• Lead end‑to‑end product execution, including requirements gathering, project planning, implementation, launch, and post‑launch evaluation.
• Manage project timelines, milestones, dependencies, risks, and stakeholder communications to ensure successful delivery.
• Develop sales enablement tools, presentations, and product resources while providing product training and ongoing support to internal teams.

Market & Customer Insights:

• Build and maintain strong relationships with customers, healthcare providers, sales teams, and Key Opinion Leaders (KOLs).
• Monitor market trends, competitive activity, regulatory requirements, reimbursement pathways, and developments within assigned therapeutic areas.
• Gather and translate customer feedback and market insights into actionable recommendations that enhance products, services, and customer experience.
• Clearly articulate the value of Life Labs' products and services and identify opportunities for continued portfolio growth.

• At least 5 years of product management experience within healthcare, diagnostics, life sciences, or a related industry.
• University degree in Business, Science, Healthcare, or a related field.
• Experience leading product, service, or program launches from strategy through execution.
• Strong business and financial acumen with the ability to develop growth strategies and evaluate business opportunities.
• Experience using market research, customer insights, and data analytics to inform product decisions.
• Proven ability to build strong relationships with stakeholders, customers, and Key Opinion Leaders (KOLs).
• Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Strong analytical, problem‑solving, and decision‑making abilities.
• Excellent written, verbal, and presentation skills.
• Collaborative mindset with the ability to influence and work effectively across cross‑functional teams.
• Proficiency with Microsoft Excel and PowerPoint.
• Sales experience within diagnostics or healthcare is considered an asset.

• Salary range: $96,255 – $122,727 CAD annually (commensurate with experience).
• Life Labs’ compensation programs are commensurate based on the role, skill, effort, responsibility, and working conditions, irrespective of gender, race, ethnicity, beliefs, age, or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

Life Labs’ Accessibility Policy provides accommodations by request for candidates during the recruitment process. Vaccinations are highly encouraged; certain roles may require vaccination or immunization screening as per provincial or regional regulations.