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Job Description & How to Apply Below
Join Dyson as an Ecommerce Operations Manager in Toronto, committed to optimizing the digital customer experience. Utilize your analytics expertise to boost site performance and increase conversions.
In this leadership role, you will oversee 's operations, ensuring a smooth customer journey while addressing and implementing site enhancements. Engage with stakeholders across multiple teams to champion process improvements and uphold high operational standards.
Your role directly impacts the company's performance and customer satisfaction metrics.
Key Responsibilities:
• Manage daily site health and performance; resolve operational blockages
• Collaborate across departments to streamline eCommerce processes
• Conduct business validation studies for new eCommerce features
• Drive continuous improvement initiatives for site functionality
• Build relationships with key stakeholders for effective enhancements
Requirements:
• Bachelor’s degree; minimum 4 years in eCommerce
• 2+ years in operations, with hands-on site management
• Proficient in analytical and reporting tools
• Experience with Content Management Systems
• Excellent communication and project management abilities
Use your skills to enhance site operations and elevate customer satisfaction at Dyson.
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