Product Researcher - UX Focus

Transform user research into impactful product decisions at Sky Prep as a Product Researcher. This role specializes in understanding customer behaviors and workflows to enhance product development.

Sky Prep, a thriving B2B SaaS company, is looking for a Product Researcher to conduct detailed user and workflow studies. Delve into customer insights through interviews and feedback, and collaborate with product and design teams to ensure that product features are aligned with actual user needs. Your work will not only inform product direction but will also enhance overall customer satisfaction.

Key Responsibilities:

• Map user journeys and workflow processes

• Conduct comprehensive user interviews

• Identify customer pain points and opportunities

• Translate findings into actionable product strategies

• Partner with teams across product, design, and engineering

Requirements:

• 2+ years in UX or Product Research roles

• Proficiency in conducting qualitative research

• Ability to synthesize complex insights

• Experience collaborating across teams

• Strong communication and storytelling skills

Apply your research skills to drive meaningful product enhancements at Sky Prep.
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