Senior Operations and Systems Manager

Join Big Viking Games as a Senior Operations and Systems Manager in Toronto. This hybrid position emphasizes operational excellence, system structure, and AI workflow optimization.

In this hands-on role, you will reshape how Big Viking Games operates daily, enhancing efficiency and accountability. Your focus will be on managing business operations, streamlining processes, and utilizing AI tools to automate repetitive tasks. Collaborate with various departments to ensure smooth operational workflows.

Key Responsibilities:

• Enhance visibility and accountability in operations

• Administer and improve key business systems

• Identify and solve operational bottlenecks

• Create AI-assisted workflows and documents

• Manage vendor relationships and contracts

Requirements:

• 4+ years in operational roles within tech or gaming

• Strong experience managing CRMs and software tools

• Proficient in improving operational workflows

• Familiarity with AI tools and their applications

• Exceptional communication and organizational abilities

Shape the operational backbone of Big Viking Games and lead innovation in online gaming.
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