Specialist, Network Products

Overview

Mastercard’s Network Products team is responsible for delivering secure, scalable, and high-performance payment capabilities across a global ecosystem. In North America (NAM), the team focuses on continuously enhancing a highly resilient network, strengthening core switching capabilities, and enabling new use cases to drive growth and customer value.

This role will contribute to the development, performance analysis, and operational execution of network-based payment products in NAM. The individual will work closely with product managers, engineering teams, and cross-functional partners to support product lifecycle activities and ensure successful delivery and optimization of network capabilities within the regional ecosystem.

• Support the development and enhancement of Network Products across switching, authorization, clearing, and related services.
• Analyze product and network performance metrics (e.g., transaction flows, approval rates, processing trends) to identify insights and improvement opportunities.
• Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation.
• Collaborate with engineering, operations, and regional teams to track deliverables, resolve issues, and ensure timely execution.
• Assist in delivering product performance updates, dashboards, and insights for leadership and stakeholder reviews.
• Support onboarding and rollout activities for new product capabilities across issuers, acquirers, and partners.
• Conduct impact analysis across network services to inform product strategy and optimization decisions.
• Help develop and maintain product documentation, process artifacts, and knowledge repositories.
• Participate in cross‑functional initiatives to improve operational efficiency and enhance network performance.
• Support go‑to‑market enablement activities, including preparation of materials and coordination with internal stakeholders.

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 2–5 years of experience in product management, payments, technology, or operations roles.
• Strong analytical and problem‑solving skills with the ability to interpret complex data sets.
• Ability to manage multiple priorities and work effectively in a fast‑paced environment.
• Strong communication and stakeholder coordination skills.

• Understanding of payment network fundamentals, including switching, authorization, clearing, and settlement processes.
• Familiarity with Market Test and Commercialization phases of STUDIO and product lifecycle management.
• Experience with transaction processing, or financial services technologies.
• Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau).
• Understanding of customer journey mapping and product design principles.

• Data‑driven mindset with the ability to translate insights into actionable outcomes.
• Strong collaboration and cross‑functional partnership skills.
• Structured thinking with attention to detail and execution discipline.
• Ability to navigate complex network ecosystems and processes.
• Proactive, ownership‑oriented approach with a focus on delivery and results.

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Toronto, Canada: $75,000 - $120,000 CAD

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.