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Job Description & How to Apply Below
Elevate customer engagement as a CRM Specialist at BrightIT in Toronto, Ontario. Shape CRM strategy and local campaigns, focusing on onboarding, retention, and personalized messaging.
BrightIT is seeking a CRM Specialist with at least three years of experience in the iGaming sector. You will lead the CRM efforts for the Canadian market, designing personalized campaigns across various platforms. Collaborate with core teams to optimize the customer journey while ensuring compliance with Canadian regulations.
Key Responsibilities:
• Develop localized CRM strategies for the Canadian market
• Optimize customer journey from onboarding to reactivation
• Plan and analyze performance metrics for campaigns
• Collaborate with cross-functional teams for impactful experiences
• Track CRM KPIs and translate insights into actions
Requirements:
• 3+ years of CRM experience in iGaming or digital entertainment
• Strong understanding of Ontario's consumer behavior
• Hands-on experience with CRM platforms
• Solid data analysis skills for performance reporting
• Excellent communication and organizational skills
Make a difference in player engagement and retention through tailored strategies at BrightIT in Toronto.
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