Business Intelligence Analyst III

Work Location:

Toronto, Ontario, Canada

Hours:

35

Line of Business:

Analytics, Insights, & Artificial Intelligence Pay Details:66 800 $/$66,800 - 94 300 $/$94,300 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of TD Bank , the Artificial Intelligence, Analytics, and Insights (AI2) group supports internal business partners by providing valuable insights and analysis.

The TD Insurance – Business Intelligence (TDI BI) team, a part of the AI2 group, turns complex data into clear, actionable insights for our customer operations partners. We empower our business partners by creating dynamic dashboards, meaningful reports and on-demand analysis that drive strategic decisions across TD's contact centers.

We work collaboratively within AI2, partnering with teams in AI, Analytics and Data to deliver smarter, data-driven products and solutions. By combining deep operational knowledge with analytical expertise, we help shape more personalized, seamless experiences for our customers.

If you're passionate about solving real-world problems, working across diverse data sets, and influencing frontline operations that serve millions of customers, TD Insurance – Business Intelligence is the team where your impact will be seen and felt.

CUSTOMER Produce specialized reporting packages, dashboards and scorecards for businesses, with focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making.

Use various methodologies to rapidly generate impactful interactive visualizations or tools.

Lead the implementation of initiatives in support of overall business/function strategy.

Conduct analysis to provide enhanced BI to inform management leadership team.

Identify and propose data presentations to meet evolving business's needs; utilize various technology/ applications/ methodologies to rapidly generate impactful visualizations.

Build basic layouts and templates to be utilized by internal partners.

Validate the quality and integrity of the data included in the Reporting Packages and Dashboards Develop meaningful and insightful commentary/ insights on new and existing reporting packages;
Present insights and demo dashboards/reports to our stakeholders.

Adopt, implement and effectively evolve report automation and/or visualization standards.

As a subject matter expert, provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniquesSHAREHOLDERAdhere to enterprise frameworks or methodologies that relate to activities for our business area.

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.

Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.

Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues.

Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.

EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.

Participate in personal performance management and development activities, including cross training within own team.

Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.

Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and…