Business Analyst Enhancing Parking Solutions

Position: Business Analyst for Enhancing Parking Solutions
Elevate customer experiences with the Toronto Parking Authority as a Business Analyst. This role focuses on data-driven decisions and operational improvements within Toronto's municipal parking network.

The Toronto Parking Authority is looking for a skilled Business Analyst with over three years of experience in business analysis and project coordination. You'll engage with stakeholders and utilize analytical skills to support strategic initiatives that enhance operational performance and customer engagement. Your insights will help shape innovative parking solutions and drive business performance.

Key Responsibilities:

• Support coordination and implementation of parking initiatives and projects

• Gather and document business requirements for parking technologies

• Analyze customer feedback to identify service improvement opportunities

• Conduct user acceptance testing to ensure system functionalities

• Develop reports and performance metrics for stakeholder insights

Requirements:

• Post-secondary degree in Business or related field

• 3+ years in business analysis or related roles

• Strong project coordination and analytical skills

• Experience with data interpretation and reporting tools

• Valid G driver’s license for site visits

Become an impactful force in developing customer-centric parking solutions at TPA.
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