Senior Program Operations Specialist

Position: Senior Program Operations Specialist at Clio
Drive revenue growth as a Senior Program Operations Specialist with Clio’s Revenue Enablement team. This remote or hybrid role focuses on optimizing programs that empower sales and success teams.

At Clio, we're seeking a Senior Enablement Programs Operations Specialist to enhance our operations in Toronto, Vancouver, Calgary, or Remote-US. This role is crucial for managing high-impact work, coordinating product launches, and supporting the broader sales and customer success landscape. Ideal candidates have a keen eye for process improvement and a strong project management background.

Key Responsibilities:

• Manage enablement intake system and triage requests

• Own program calendar to safeguard critical tasks

• Oversee product launch programs across various teams

• Maintain status reporting for concurrent launches

• Build and track OKRs for measurable outcomes

Requirements:

• 4+ years in program or project management

• Proven ability to prioritize across multiple stakeholders

• Experience with cross-functional product launches

• Strong systems thinking and procedural documentation

• Excellent communication skills

Make an impact by enhancing operational effectiveness and driving team success at Clio.
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