Director of Client Relationship Management

Elevate institutional client success at RBC IS as a Director of Client Relationship Management. Focus on strategic account growth, proactive service, and client engagement to build lasting partnerships.

In this pivotal role, you will oversee relationships with RBC IS's largest institutional clients. You will leverage over a decade of experience in relationship management within the financial industry. Your efforts will be centered on understanding client needs, collaborating with internal teams, and enhancing service delivery throughout the entire client lifecycle.

Key Responsibilities:

• Establish deep connections with executive client levels

• Own and manage comprehensive client strategy

• Understand complete RBC IS product offerings

• Lead annual strategic relationship meetings

• Coordinate internal approaches addressing client issues

Requirements:

• University degree or equivalent

• 10+ years of relevant financial industry experience

• Proven track record in complex relationship management

• Strong interpersonal and leadership skills

• Ability to effectively navigate multi-level organizations

Utilize your relationship management skills to drive client satisfaction and ensure mutual success at RBC IS in Toronto.
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