Partner Success Manager

Who is Litmus

Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.

We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.

Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.

Build the infrastructure that makes industrial AI possible

Work on problems where software meets the real world

Most AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.

Have real impact, fast

You’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.

Join a high-performance team

We’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again  hire people who take ownership, move quickly, and care about outcomes. No passengers.

At Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.

We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.

The Customer Success Partner Enablement Manager is a key role within the Litmus Customer Success team intended to support and strengthen relationships with our partner network. This role is responsible for ensuring Litmus partners are equipped to successfully deploy, support, and promote Litmus software using established Litmus best practices and processes.

The Partner Success Manager will serve as a trusted advisor to partners, helping them understand Litmus product capabilities, adopt new features, follow deployment standards, and deliver a high‑quality customer experience. This is a highly collaborative, partner‑facing role that requires strong technical knowledge, excellent communication skills, and the ability to work directly with partner teams both remotely and on‑site. The Customer Success Partner Manager will continue to build the relationship with the partner, ensuring a consistent stream of knowledge transfer and collaboration remain in place.

Travel to partner locations will be required.

The Partner Success Manager reports directly to the Vice President of Customer Success and will work together with other Customer Success team members, Litmus Account Sales Executives, Litmus Partner team, and Litmus Support teams to ensure success.

• Serve as the primary engagement contact for assigned Litmus partners.
• Onboarding and training of new Litmus partners
• Build strong, trusted relationships with partner stakeholders, including technical, implementation, and leadership teams.
• Educate partners on Litmus best practices for deployment, configuration, implementation, and ongoing support.
• Provide technical guidance to partners during onboarding, implementation planning, and customer deployments.
• Showcase new Litmus features, product enhancements, and platform capabilities to partner teams.
• Collaborate…