Key Account Analyst
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-08-04
Listing for:
Lindt & Sprüngli
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Data Analyst, Business Intelligence, Business Systems & Technology Analysis -
IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Job Description & How to Apply Below
Acting as a strategic partner to the National Account Manager (NAM), Key Account Manager (KAM), and Field Sales teams, the Key Account Analyst translates complex data into clear, actionable priorities that drive commercial performance. This role also plays a key part in identifying opportunities to streamline, automate, and enhance processes to improve team efficiency and accelerate business outcomes.
Key Responsibilities:
Reporting & Analytics Develop, standardize, and continuously enhance internal reporting across Walmart and Alternative Channels using advanced Excel and automation tools
Build scalable, automated reporting solutions that reduce manual effort and improve speed to insight
Extract, integrate, and analyze data from multiple sources (e.g., customer portals, SAP BI, TPM) to deliver accurate and actionable reporting
Deliver high-quality ad hoc analysis under tight timelines to support evolving business needs
Sales & Field Execution Support Serve as the primary analytical partner to Field Sales, translating data into clear, actionable priorities that drive in-store execution and results
Deliver weekly and monthly reporting with concise insights, highlighting risks, opportunities, and recommended actions
Communicate priorities clearly across regions to ensure alignment and focus
Partner with customer-side analysts (Replenishment, Category) to proactively resolve issues and maintain data integrity
Support selling stories with store-level insights and fact-based recommendations
Data Management & Governance Maintain and govern Master Item Lists, ensuring accuracy and consistency across systems
Ensure data integrity across all tools, reports, and materials used by NAM/KAM teams
Presentation & Storytelling Support the development of high-impact, insight-led presentations for internal and customer-facing discussions
Translate complex datasets into clear, compelling visuals and narratives
Develop charts, dashboards, and analytics that support strategic storytelling
Forecasting & Planning Provide analytical support for volume planning, forecasting, and trade spend management across everyday and seasonal business
Analyze trends, historical performance, and competitive insights to identify forecast risks and opportunities
Support forecast updates and scenario planning in collaboration with NAM/KAMPartner with Finance and Supply Chain to ensure alignment on volume and spend assumptions
Contribute to improving forecasting accuracy through continuous process enhancements
Qualifications:
Advanced proficiency in Microsoft Excel, including the ability to build complex models and automate reporting
Strong analytical skills with a high level of attention to detail and accuracy
Proven ability to translate data into clear, actionable business insights for diverse audiences
Strong time management and prioritization skills, with the ability to perform effectively in a fast-paced environment
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and external partners
Demonstrated ability to identify inefficiencies and proactively drive process improvements
Systems & Tools:
Strong working knowledge of internal sales reporting tools
Experience with TPM (trade management and forecasting tools)
Familiarity with customer POS systems (e.g., Retail Link, IRI, Scintilla, etc.)Rewards Package:
The standard hiring range for this role is $80-$95K CAD per annum with a 10% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
Health and Dental Plan Retirement…
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