Interim Product Development Specialist

Product Development Specialist – 3 Year Contract/Acting

Rank 4

Scarborough, ON (Hybrid)

Deadline: Please apply by August 10, 2026 at 11:59 PM EST.

This is a 3 years contract/acting opportunity and will report to the Manager, Product Analysis & Development.

• Develop, implement, and manage Parts and Service Dealer programs to increase parts sales, customer retention, and drive profitability
• Manage all aspects of new product implementations and product line expansions in partnership with various internal and external partners (including onboarding new vendors)
• Conduct research to determine viability of new products, programs, and other opportunities
• Analyze key product sales trends and program performance at the National and Zone level to identify areas of opportunity and develop associated action plans
• Prepare planning documentation using PDCA (Plan, Do, Check, Act) principles for national strategic programs
• Collaborate with Procurement department to secure and maintain partner contracts
• Manage and maintain supplier relationships while driving accountability across assigned competitive product lines
• Perform price adjustment analyses and negotiations to maximize Dealer/TCI profitability while maintaining a competitive market position
• Collaborate with Suppliers, Parts Operations, Field Teams, and Dealer partners to resolve escalated product quality and supply concerns
• Participate in new model launch committee meetings to ensure service replacement product readiness
• Compiling annual business plans and collaborating with our global head office, TMC (Toyota Motor Corporation), to secure technical approvals for new additions to the Toyota Genuine Part product line
• Support the creation, implementation, and maintenance of customer/dealer-facing reference materials, educational content, promotional materials, and job aids
• Prepare and distribute launch/update communications and performance reporting in relation to assigned products/programs to internal and external stakeholders
• Communicate with field staff to collect feedback and provide information on key products/promotions
• Support Dealer/Zone Service Retention Inbox inquiries as the SME (Subject Matter Expert) for assigned products/programs
• Support the planning, organization, preparation, and delivery of materials (reporting, performance metrics, insights, presentations, etc.) for various TCI, TDA (Toyota Dealer Association), Subcommittee, Zone, and Dealer meetings/conferences
• Liaise with affiliates/partners (ex. TMNA, TME, TMC) to support best practice sharing and foster Kaizen (continuous improvement)
• Set annual budget, complete monthly reconciliations/accruals, and quarterly reforecasting activities for portfolio assignments
• Create and update SOPs (Standard Operating Procedures) related to assigned portfolio

• University/College degree in Marketing, Business Administration or related discipline
• 3+ years of experience in Product Management, Automotive Marketing and/or Dealership Parts & Service operations is preferred
• Demonstrated success within a Product/Program Management or analytical role
• Proven business acumen and development skills
• Strong administrative, organizational, and project management skills
• Proven ability to initiate and improve work processes to increase efficiency
• Excellent verbal and written communication skills
• Strong presentation skills
• Strong independent time management skills
• Highly proficient in use of Microsoft office applications (Outlook, Excel, PowerPoint, Access, Project, Teams, Power BI, etc.)
• Proven ability to build strong and successful partnerships
• Committed team player

• Full time
• Hybrid work environment
• Summer Hours – condensed work week during the summer

• Competitive compensation package
• Extended health care and dental benefits effective immediately
• Associate vehicle discount program
• Paid holiday shutdown and competitive paid time off benefits