Manager, Operational Resilience

Position: Manager, Operational Resilience at American Express
Drive risk management initiatives as a Manager of Operational Resilience with American Express. This role emphasizes cross-market relations and effective incident management while supporting Canada's Legal Entity governance.

As a pivotal member of the ICS Control Management team, you will leverage your expertise in operational risk management to enhance the operational resilience framework. This position requires hands-on experiences, such as CBS mapping, scenario testing, and stakeholder engagement across various regions. Successfully collaborating with senior leaders and risk committees is essential for ensuring robust control environments.

Key Responsibilities:

• Create mapping for Critical Business Functions dependency

• Plan CBS scenario tests and resilience exercises

• Develop Operational Resiliency documentation annually

• Update stakeholders on program activities and enhancements

• Cultivate strong relationships across international teams

Requirements:

• 3+ years in operational risk management

• Background in operational resilience or business continuity

• Proficient in CBS mapping and incident management

• Strong coordination and communication skills

• Analytical mindset for evaluating risk scenarios

Elevate operational risk management strategies while enhancing governance frameworks as part of American Express's focused team.
#J-18808-Ljbffr