Program Manager, Bell AI Fabrics

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Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #Team Bell.

Bell’s AI Fabric program is a groundbreaking national initiative designed to position Canada as a global leader in Sovereign AI. By building a secure, high performance, coast to coast compute fabric, Bell is creating the foundational infrastructure required to power the next generation of AI innovation while ensuring data sovereignty, resilience, and scalability at national scale.
Reporting to the Senior Manager, Strategic Business Transformation, the Program Manager will play a key role in supporting the growth, effectiveness, and scalability of the Engineering & Operations organization.
This position is responsible for coordinating strategic initiatives, developing governance processes, improving organizational effectiveness, and supporting executive-level priorities. The role acts as a central point of coordination across multiple teams, ensuring priorities are executed with clarity, structure, and accountability.
The successful candidate is highly organized, proactive, and comfortable working in fast-paced environments where priorities can shift quickly. They bring order to ambiguity, enjoy solving complex organizational challenges, and can effectively collaborate with leaders across multiple functions.

Organizational Effectiveness & Operating Model Development

• Support the design and implementation of scalable operating models, governance processes, and ways of working.
• Develop and maintain process documentation, workflows, RACI matrices, and operational playbooks.
• Identify opportunities to improve efficiency, reduce complexity, and strengthen cross-functional collaboration.
• Support organizational change initiatives and continuous improvement programs.

Strategic Program Coordination

• Coordinate cross-functional initiatives and strategic priorities across Engineering, Operations, Construction, Commercial, Finance, and Business Operations teams.
• Develop and maintain project plans, action logs, milestone trackers, and executive reporting materials.
• Monitor progress against strategic objectives and key deliverables.

Organizational Planning & Capability Development

• Support workforce planning, onboarding, organizational design, and capability-building initiatives.
• Create and maintain organizational artifacts such as org charts, capability maps, and team documentation.
• Assist in identifying gaps and developing plans to address them.
• Maintain centralized documentation, templates, tools, and operational standards.
• Support process improvement initiatives and capture lessons learned.
• Promote adoption of consistent governance, reporting, and knowledge management practices.

• 3–7 years of experience in Program Management, PMO, Business Operations, Strategy, Consulting, Process Improvement, or related fields.
• Experience coordinating cross-functional initiatives involving multiple stakeholders.
  Strong organizational and stakeholder coordination skills.
• Excellent written and verbal communication skills.
• Ability to create executive‑ready presentations and reports.
• Strong analytical and problem‑solving capabilities.
• Proficiency with Microsoft Office suite, including PowerPoint, Excel, Teams, and SharePoint.

Ability to adopt and integrate emerging AI technologies, including generative AI and AI agents, to drive innovation, operational efficiency, and continuous improvement.

• Experience supporting senior leadership or executive teams.
• Experience in telecommunications, infrastructure,…