Lead Client Segment Strategy at Major Bank

Elevate your career with one of Canada’s Big 5 banks as a Senior Manager driving growth and client experience strategy for priority segments, including a national program for the Canadian Defence Community. This hybrid role in downtown Toronto emphasizes strategic ownership, engagement, retention, and financial management.

You’ll directly impact client segments within the Personal & Business Banking group. With over 8 years of experience in client segment strategy and a track record of ownership over growth mandates, you’ll engage in cross-functional initiatives, manage partnerships, and leverage insights to shape innovative value propositions. Your expertise will guide investment decisions and executive reporting.

Key Responsibilities:

• Own strategic roadmap for client segments end to end

• Lead cross-functional initiatives from business case to delivery

• Manage senior relationships with external partners

• Develop and present executive-ready reports and recommendations

• Oversee segment budgets and investment decisions

Requirements:

• 8+ years in client segment strategy or business development

• Strong financial acumen and budget management skills

• Proven record of facilitating strategic partnerships

• Experience in large matrixed organizations is preferred

• Ability to drive initiatives with governance and risk management

This role offers genuine ownership of a client segment strategy within a prominent banking institution.
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