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WFM Enterprise AI Strategy & Planning Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: TD
Full Time position
Listed on 2026-08-17
Job specializations:
  • Business
    AI Business & Operations, Change Management, Corporate Strategy, Operations Management
Salary/Wage Range or Industry Benchmark: 97000 - 137000 CAD Yearly CAD 97000.00 137000.00 YEAR
Job Description & How to Apply Below

TD is seeking a senior WFM strategist to integrate workforce management into its North American Customer Operations AI transformation. The role coordinates with finance, transformation teams, and cloud-based AI initiatives to embed WFM inputs early in planning.

You will oversee capacity planning, governance, and operational readiness across multiple initiatives, helping leadership make informed decisions with strong analytical support.

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