Associate Manager, Customer Insights Role

Join Canadian Tire as an Associate Manager, Customer Insights to develop impactful growth strategies based on deep customer understanding. This role emphasizes collaboration and strategic decision-making.

You will assist in shaping the customer experience by turning analytics and market intelligence into practical recommendations. Lead projects that navigate ambiguity while working with various teams to identify trends in customer behavior. Your analytical skills will be crucial in supporting growth strategies, improving customer engagement, and presenting compelling insights to drive actionable results.

Key Responsibilities:

• Translate customer insights into actionable growth strategies

• Analyze datasets to identify market opportunities

• Prepare presentations for executive stakeholders

• Collaborate with diverse teams on business challenges

• Lead strategic initiatives across multiple functions

Requirements:

• 3-5 years in Customer Strategy or Business Analytics

• Strong business acumen and problem-solving skills

• Proficient in analytics, with advanced Excel experience

• Excellent communication skills for stakeholder engagement

• Ability to manage multiple priorities in a changing environment

Enhance customer engagement and drive strategic growth at Canadian Tire through data-driven insights.
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