Principal Operations Specialist - Training Services

Join Esri as a Principal Business Operations Specialist, driving business efficiencies for our Training Services team.

Your role focuses on strategic initiatives and operational excellence.

This key position partners with Leadership to implement initiatives aimed at achieving product and revenue goals. You’ll analyze and present financial information, negotiate agreements, and address business-related challenges. Leading improvements to business processes while ensuring compliance will also be within your scope.

Key Responsibilities:

• Define and implement business initiatives for revenue support

• Analyze and report on business processes and performance

• Negotiate and enforce agreements with stakeholders

• Research and resolve customer issues and concerns

• Collaborate to improve operational workflows

Requirements:

• 8+ years in business operations and revenue accounting

• Master’s degree in business administration preferred

• Strong leadership and influence abilities

• Excellent prioritization and task execution skills

• Experience with financial report preparation

Drive operational success with your analytical skills and business insight in Esri’s Training Services.
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