Winter Student RBC Borealis - AI Business Analyst

LOCATION:

TORONTO

Are you interested in working as a Business Analyst on the Innovation & Tech team in Technology & Operations at the Royal Bank of Canada?

RBC's AI Business Enablement team is responsible for identifying and shaping opportunities for artificial intelligence (machine learning and generative ai, specifically) to produce measurable business value across Business Units and Functions. We oversee a portfolio of opportunities ranging from near term to long term, partnering on delivery alongside domain experts, AI researchers, and machine learning software engineers.

• Define and document standardized ways of working for the AI Business Enablement team, including repeatable processes for AI opportunity assessment, stakeholder engagement, project intake, and business value reporting

• Design and implement operational infrastructure such as shared templates (business cases, readouts, stakeholder decks), knowledge base structure, file-sharing conventions, and collaboration standards to achieve consistency and increase speed

• Create and maintain a centralized knowledge repository that captures best practices, lessons learned, project documentation, and reusable assets, ensuring knowledge is accessible and transferable across the team and generative tools

• Support business operations management activities including meeting facilitation, action item tracking, process documentation, and coordination across AI Business Enablement team members to improve operational efficiency

• Build onboarding and enablement materials (playbooks, templates, process guides) that accelerate how new team members and stakeholders understand the AI Business Enablement team's mandate, ways of working, and engagement model

• Currently enrolled at a Canadian post-secondary institution with a focus on Business, Finance, Entrepreneurship, or a related field

• Excellent interpersonal and highly developed communication skills (verbal and written)

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment

• Proficiency with MS Office Skills (Excel, PowerPoint, Word, Outlook)

• Knowledge of Business Analysis Processes (process design, documentation, requirements gathering, knowledge management)

• Transferrable Skills
  :
  Communication, Stakeholder Engagement, Problem Solving

• Understanding of IT Standards, Methodologies (SDLC, Product-Market Fit)

• Knowledge of Project Management Software (MS Project, Asana, Planview, , Jira)

• Familiarity with collaboration and knowledge management tools (Confluence, SharePoint, Notion, Miro)

• Prior co-op or internship experience in consulting, operations, project coordination, or process improvement

• Exposure to Agile, Lean, or other process optimization methodologies

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada

• Participate in fun events and gamification challenges to help build your career tool kit while enjoying work-life balance

• Leaders who support your development through coaching and learning opportunities

• Work in a dynamic, collaborative, progressive and high-performing team

• Ability to make a difference and lasting impact

• Enjoy a comfortable work environment with the option to dress casually

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development.

With a focus on cutting-edge research in areas like…